Tuesday 5 February 2008

Alpha Version Online!

A few days ago we launched the Alpha Version of www.funfoll.com. This is a big event for us. Unfortunately, I was a bit too busy to post about it here. But alas, better late than never. The website can, of course, be accessed at it's official address, www.funfoll.com but this is not really the host of the website. At this address, there is but a simple file which opens the website in an iFrame. The website is hosted on a server here at our company, Wildcard Technologies. Why are we in this situation?

It's simple. Our host, IX Web Hosting, is the worst host I have ever come across. If you're reading this, remember to stay away from them. They're a crappy co-located host with no respect whatsoever for their clients, which is to be expected, of course, for the price of 12$/month which we pay for hosting our stuff there. Even so, they could have helped us with our problems, but didn't. We had a simple issue, we needed a PDO MySQL driver installed. Actually, not even installed, just enabled. Today marks the 10th day since our initial request for this driver. No answer to this day. I have spent 3 chats with members from their support department and I got the same stupid answers: wait, please wait, we're working on it, etc.. Lies. The reason I am so angry on IX Web Hosting is that they are a bunch of liars. I would have preferred a straight "we won't enable it + reason" answer, rather than waiting an eternity for a non-answer. This is the most unfair thing to do to a client: keep him/her waiting in a line for weeks. IX Web Hosting sucks and I suggest you to stay away from them, go to Blue Host or Lunar Pages or whatever. I know that we're going for dedicated hosting with this website because co-located hosting is bad no matter how you look at it. IX Web Hosting did answer tickets usually around 2 to 8 hours and they have a non stop chat service. They have a good package and reasonable support, unless you need more complex stuff, case in which they will lie to you, they will deceive you, they will make you scream in anger and frustrate you. Stay away!

Ok... so for now, we got www.funfoll.com at a temporary location. But we'll launch the Beta version of the website on the 15th of February, and that will feature dedicated hosting and a great deal of bandwidth and performance. Let's all hope that things will go well.

Let's laugh a bit together before www.funfoll.com is launched!

Great examples of stupidity

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